USER TESTIMONIALS

Monolith System House

"We could achieve a full, ISO-level documentedness."

Sándor Pflanzner – Executive Director 

„We keep all documents and data in OPTEAMUS, from quotation to invoincing. In the old times it could happen that a year-end check found million HUFs of uninvoiced jobs due to the shortcomings of documentation. Now we are fully up-to-date and we are not exposed to such losses.”

(Monolith System House is using Opteamus as helpdesk for its banking and brokerage software. Customers and users can enter error notes and attached documents into the system from remote sites, and the support team generates tasks from these notes. The execution of tasks can be exactly followed, information can be found along any association line. Not only the error notes but also the documents of the support team are stored in the knowledge base, so Opteamus helps not just in documenting and following the reported erorrs but in problem solving as well.) 

Balabit IT Security

"We chose it for its flexibility and we have no cause for disappointment."

Zoltán Györkő – Business Development Director 
„The flexibility of Opteamus framework enables us to use it for things developers have not even dreamt of before. Opteamus is much more for us than a CRM system – it is rather a mini ERP. We have achieved this by harmonizing our processes and the opreation of Opteamus. This was not performed overnight, of course, but with 2 years of continuous cooperation. We say what we want and the developer team of Opteamus works it out for us.”

(This software company - rightly famous for its own Zorp firewall software is using Opteamus for managing customer data. Almost the full lifecycle of the product is covered by opteamus, from quotation to product support extension.) 

Oracle Hungary

"I learn things from it I have never expected."

Balázs Molnár – Senior Consultant 
„We mostly store sales-related information in Opteamus  - customer, partner, product and project data and events. When querying these, some other data might emerge which have not been targeted or not even considered in creating the system but they carry important information. This might be the role of a partner in another project or the previous job a person. This associative way of database query is making Opteamus so special for us.” 

(Oracle Hungary Ltd. is using Opteamus for coordinating daily sales and pre-sales activities amd for collecting customer information. Unstructured information on customers and business opportunities are managed by Opteamus just as well as qulified documents, so users can have a big picture of customers like never before.) 

SciamuS

"A remarkable help in teamwork."

Nóra Bedő – Marketing Manager 
„Opteamus is a big help for us in following procedures. Several colleagues of ours are working on the projects of customers at the same time, so it is indispensable for us to have an effective information system to coordinate them. With its easy access and flexible solutions, Opteamus is doing very well with this job. However, a continuous development is necessary and new needs emerge all the time during our work.” 

(SciamuS is the leading telecommunication consulting company in Hungary. By using Opteamus, colleagues of sales, analysis and consultancy can stay in synch, regardless of their location. All customer calls and internal customer activities are visible, well documented and can be effectively backtracked.)